Clear questions.
Useful answers.
From the first research question to the final report, we provide support that is useful to the people making decisions.
Research and assessment
We study people’s experiences, programme performance and changing needs. Our work includes baseline and endline studies, impact assessments, market research and studies of rural livelihoods.
- Baseline and endline studies
- Impact assessments
- Market research
- Rural livelihood studies
Field surveys
We plan and manage household, farmer, consumer and institutional surveys. This includes preparing field teams, testing questionnaires, conducting interviews, supervising data collection and checking records.
- Household, farmer, consumer and institutional surveys
- Field-team preparation
- Questionnaire testing and interviews
- Supervision and record checks
Financial and institutional advice
We review lending practices, branch systems and the strength of institutions. We also support policies, products, processes, staff training and recruitment.
- Lending and branch-system reviews
- Institutional assessments
- Policy, product and process support
- Staff training and recruitment
Project management
We help shape project ideas, plan implementation and track progress. Clear responsibilities, regular reviews and useful documentation keep the work focused.
- Project planning
- Implementation support
- Progress tracking and reviews
- Project documentation
Financial and institutional advice
4,000+
Branch audits and assessments
Cumulative organisational experience
We support financial institutions in understanding how their systems work in practice, from branch records and lending processes to the experience of borrowers.
Audits and assessments
Internal audits, system reviews and branch assessments help identify gaps, check records and understand whether stated processes are being followed.
Advice that can be put to use
We support policies, products and processes, alongside training and recruitment. The focus is on practical improvements that teams can understand and apply.
A view from the office and the field
Our approach combines document review, staff discussions and field interaction. Looking at these together helps build a more complete understanding of an institution’s operations and the areas that need attention.